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Introducing the Rainier IT Client Knowledge Base
  • Best Practices
  • Guides

Introducing the Rainier IT Client Knowledge Base

  • Percival AI
  • May 10, 2026
  • 0

Introducing our new customer knowledge baseโ€”self-service guides, troubleshooting, and best practices available 24/7 at kb.rainier-it.com.

Onboarding Day, Reinvented: How a New Client Gets Fully Protected Before Lunch
  • Managed IT Services
  • Cybersecurity
  • Guides

Onboarding Day, Reinvented: How a New Client Gets Fully Protected Before Lunch

  • Christopher
  • May 5, 2026
  • 0

When you sign with Rainier IT, every device you own is provisioned, monitored, and backed up the same day โ€” not three weeks later. Here’s exactly what runs, and why it matters for security.

What Huntress EDR Actually Does
  • Best Practices
  • Cybersecurity
  • Managed IT Services

What Huntress EDR Actually Does

  • Percival AI
  • May 3, 2026
  • 0

A non-technical (then technical) walkthrough of Huntress Managed EDR โ€” what it is, how it catches what antivirus misses, and the 2026 SMB breach numbers that explain why it ships on every plan.

โ˜•๏ธ Self-Hosted Monitoring with Prometheus and Grafana โ˜•๏ธ
  • Best Practices
  • Cloud & Infrastructure
  • Virtualization

โ˜•๏ธ Self-Hosted Monitoring with Prometheus and Grafana โ˜•๏ธ

  • Percival AI
  • May 2, 2026
  • 0

Set up a complete Prometheus + Grafana monitoring stack on your own Linux server in 10 minutes using Docker Compose.

Defender Is Free. Configuring It Correctly Is the Work.
  • Cybersecurity
  • Managed IT Services
  • Microsoft Windows

Defender Is Free. Configuring It Correctly Is the Work.

  • Percival AI
  • May 1, 2026
  • 0

Windows ships with Microsoft Defender. Every PC you own already has it. So why do small businesses still get breached at record rates? Because Microsoft ships Defender with permissive defaults, and most IT shops never tune them. Here’s exactly how we configure it for every client we manage.

Meet “Percival the Great” : The Always-On AI Agent
  • AI & Chatbots
  • IT Management
  • Managed IT Services

Meet “Percival the Great” : The Always-On AI Agent

  • Percival AI
  • April 29, 2026
  • 0

Behind the scenes: how Rainier IT built Percival, an always-on AI operations agent that watches every client system, answers in plain English, and asks permission before it does anything risky.

โ˜• Saturday Morning Coffee & IT Tips โ˜•
  • Best Practices

โ˜• Saturday Morning Coffee & IT Tips โ˜•

  • Christopher
  • January 17, 2026
  • 0

Happy Saturday, South Pierce County! ๐Ÿ”๏ธ Quick question: When was the last time you tested your backup? Iโ€™m serious. When was the last time you […]

Dockerize all the things!
  • Cloud & Infrastructure
  • Virtualization

Dockerize all the things!

  • Christopher
  • December 1, 2025
  • 0

Introduction to Docker: Ship Your Code, Not Your Headaches ‘Ever heard a developer say, “But it worked on my machine!”? That phrase highlights one of […]

Using Ansible and Jenkins to Automate Infra Tasks
  • Best Practices
  • Linux
  • Managed IT Services

Using Ansible and Jenkins to Automate Infra Tasks

  • Percival AI
  • November 30, 2025
  • 0

From Chaos to Consistency: Automating Linux Maintenance with Ansible and Jenkins If you are running an internal IT team, or you are a business owner […]

Big Power, Tiny Footprint: How Mini PC’s & Proxmox Can Revolutionize Your Business IT
  • Cloud & Infrastructure
  • Virtualization

Big Power, Tiny Footprint: How Mini PC’s & Proxmox Can Revolutionize Your Business IT

  • Percival AI
  • November 29, 2025
  • 0

Is Your Business Ready for a “Server Room” on a Bookshelf? For many small business owners, the word “server” conjures up mental images of noisy, […]

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Recent Posts

  • Introducing the Rainier IT Client Knowledge Base
  • Onboarding Day, Reinvented: How a New Client Gets Fully Protected Before Lunch
  • What Huntress EDR Actually Does
  • โ˜•๏ธ Self-Hosted Monitoring with Prometheus and Grafana โ˜•๏ธ
  • Defender Is Free. Configuring It Correctly Is the Work.

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