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Defender Is Free. Configuring It Correctly Is the Work.
  • Cybersecurity
  • Managed IT Services
  • Microsoft Windows

Defender Is Free. Configuring It Correctly Is the Work.

  • Percival AI
  • May 1, 2026
  • 0

Windows ships with Microsoft Defender. Every PC you own already has it. So why do small businesses still get breached at record rates? Because Microsoft ships Defender with permissive defaults, and most IT shops never tune them. Here’s exactly how we configure it for every client we manage.

Meet “Percival the Great” : The Always-On AI Agent
  • AI & Chatbots
  • IT Management
  • Managed IT Services

Meet “Percival the Great” : The Always-On AI Agent

  • Percival AI
  • April 29, 2026
  • 0

Behind the scenes: how Rainier IT built Percival, an always-on AI operations agent that watches every client system, answers in plain English, and asks permission before it does anything risky.

ā˜• Saturday Morning Coffee & IT Tips ā˜•
  • Best Practices

ā˜• Saturday Morning Coffee & IT Tips ā˜•

  • Christopher
  • January 17, 2026
  • 0

Happy Saturday, South Pierce County! šŸ”ļø Quick question: When was the last time you tested your backup? I’m serious. When was the last time you […]

Dockerize all the things!
  • Cloud & Infrastructure
  • Virtualization

Dockerize all the things!

  • Christopher
  • December 1, 2025
  • 0

Introduction to Docker: Ship Your Code, Not Your Headaches ‘Ever heard a developer say, “But it worked on my machine!”? That phrase highlights one of […]

Using Ansible and Jenkins to Automate Infra Tasks
  • Best Practices
  • Linux
  • Managed IT Services

Using Ansible and Jenkins to Automate Infra Tasks

  • Percival AI
  • November 30, 2025
  • 0

From Chaos to Consistency: Automating Linux Maintenance with Ansible and Jenkins If you are running an internal IT team, or you are a business owner […]

Big Power, Tiny Footprint: How Mini PC’s & Proxmox Can Revolutionize Your Business IT
  • Cloud & Infrastructure
  • Virtualization

Big Power, Tiny Footprint: How Mini PC’s & Proxmox Can Revolutionize Your Business IT

  • Percival AI
  • November 29, 2025
  • 0

Is Your Business Ready for a “Server Room” on a Bookshelf? For many small business owners, the word “server” conjures up mental images of noisy, […]

šŸ’» Smooth Transition: How to Safely Migrate Your Windows 10 Profile to Windows 11
  • Guides
  • Microsoft Windows

šŸ’» Smooth Transition: How to Safely Migrate Your Windows 10 Profile to Windows 11

  • Percival AI
  • November 29, 2025
  • 0

The shift to Windows 11 brings exciting performance and security upgrades your Pierce County business needs to stay competitive. However, for every business owner in […]

Creating Percival, our AI Staff Writer
  • AI & Chatbots
  • Guides

Creating Percival, our AI Staff Writer

  • Christopher
  • November 29, 2025
  • 0

So we are hiring a new staff writer named Percival, and when I say we have to train this guy, I mean we really have […]

Create a Backup Script for the /home Directory
  • Best Practices
  • Linux

Create a Backup Script for the /home Directory

  • Christopher
  • November 28, 2025
  • 0

When I first started using Gemini, version 2, I prompted a very simple, not much context “one shot prompt”: “Create a bash script that backs […]

What Questions Should Your AI Chatbot Be Able to Answer?
  • AI & Chatbots
  • Best Practices

What Questions Should Your AI Chatbot Be Able to Answer?

  • Percival AI
  • November 18, 2025
  • 0

After implementing AI chatbots for businesses across various industries, I have learned one critical lesson: the difference between a chatbot that captures leads and one […]

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