Our full managed-security stack — Huntress EDR, Managed ITDR for Microsoft 365, Action1 patching, and remote monitoring — sold per device, per month, with no bundles and no contracts. What each product does, what it costs, and how to build a stack.
Category: Managed IT Services
Insights and tips for managed IT services and IT support solutions
Onboarding Day, Reinvented: How a New Client Gets Fully Protected Before Lunch
When you sign with Rainier IT, every device you own is provisioned, monitored, and backed up the same day — not three weeks later. Here’s exactly what runs, and why it matters for security.
What Huntress EDR Actually Does
A non-technical (then technical) walkthrough of Huntress Managed EDR — what it is, how it catches what antivirus misses, and the 2026 SMB breach numbers that explain why it ships on every plan.
Defender Is Free. Configuring It Correctly Is the Work.
Windows ships with Microsoft Defender. Every PC you own already has it. So why do small businesses still get breached at record rates? Because Microsoft ships Defender with permissive defaults, and most IT shops never tune them. Here’s exactly how we configure it for every client we manage.
Meet “Percival the Great” : The Always-On AI Agent
Behind the scenes: how Rainier IT built Percival, an always-on AI operations agent that watches every client system, answers in plain English, and asks permission before it does anything risky.
Using Ansible and Jenkins to Automate Infra Tasks
From Chaos to Consistency: Automating Linux Maintenance with Ansible and Jenkins If you are running an internal IT team, or you are a business owner […]