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Managed IT · Puyallup, WA

Managed IT for Puyallup's professional services.

South Hill is full of independent dental practices, family medicine, law firms, and accounting offices — businesses that need real cybersecurity, real backups, and a written incident response plan. Not a national MSP that treats them like a SKU. We're 20 minutes away.

Why Puyallup chose us

HIPAA-aware security, written for the businesses South Hill actually has.

Dental and medical practices, professional services, and retailers across Puyallup and South Hill — same security stack a Fortune 500 IT shop runs, sized to a single-office practice.

HIPAA-aware security baseline

Encryption, MFA, audit logging, immutable backup, written IR — the controls a HIPAA risk assessment asks about, implemented and documented.

Practice-management aware

Dentrix, Eaglesoft, Open Dental, NextGen — we manage the infrastructure underneath them and coordinate with the PMS vendor when an issue belongs to them.

20-minute drive from base

Same-day on-site response is standard for Puyallup. No trip charges on Managed Pro and above.

Cyber-insurance ready

The questions on a 2026 cyber-insurance application map almost one-to-one onto our standard stack. We provide the written attestation.

Founder-direct, no outsourcing

Christopher Engelhardt — 15+ years in IT and Systems Engineering — answers your tickets. No offshore L1 queue, no white-label NOC.

Microsoft 365 done right

Provisioned through our Pax8 channel with Conditional Access MFA, Defender for Office 365, and DMARC enforcement — the controls that actually stop email-borne attacks.

How it works locally

Most practices we onboard have backups they've never tested and "MFA" that turns out to be SMS on three accounts.

The first 30 days of a Puyallup engagement looks the same: we document the environment, fix the security baseline, verify (and actually test) the backups, write the incident response plan, and produce the compliance evidence package. After that, the boring work — patching, monitoring, alert handling — is invisible and on a schedule. The interesting work (PMS upgrades, new-office buildouts, cybersecurity audits, cloud migrations) gets quoted as projects.

You get a real engineer at the door when you need one, and a quiet environment when you don't.

Get the free assessment →
~20 min

drive time from our Orting base — same-day on-site standard for Puyallup clients.

Also serving
Orting Tacoma South Hill Sumner Edgewood Bonney Lake
Frequently asked

Common questions from Puyallup practices.

Do you support dental and medical practices in Puyallup?

Yes — South Hill has a dense cluster of independent dental, family medicine, and specialty practices, and they're an ideal fit for our model. Our security baseline (Endpoint Hardened on every device, Huntress 24/7 SOC, immutable backup with S3 Object Lock, written incident response plan) maps directly onto the controls a HIPAA risk assessment will ask about. We provide the written attestation and evidence package your compliance auditor needs.

How fast can you be on-site in Puyallup?

Puyallup is roughly a 20-minute drive from our Orting base. Same-day on-site is standard — most calls get someone on the road within an hour or two. Most issues are resolved remotely first via secure RMM and don't require a visit at all; on-site is reserved for hardware swaps, network rewiring, and new-device deployments. No trip charges on Managed Pro and above.

Are you HIPAA-knowledgeable for medical and dental clients?

Yes. The technical safeguards a HIPAA risk assessment requires — encryption at rest and in transit, access controls with audit trails, automatic logoff, MFA on email and clinical systems, immutable backups with documented recovery testing, written incident response — are exactly what's already in our standard stack. We provide the documentation and attestation; you remain the covered entity making the policy decisions, but the IT controls are implemented and provable.

We're on a Puyallup-area dental software platform (Dentrix, Eaglesoft, Open Dental). Do you support those?

Yes — we manage the Windows servers, workstations, network, backup, and security around them, and we coordinate with the practice management software vendor when an issue is theirs to fix. We don't replace your PMS support contract; we make sure the underlying infrastructure (the part that actually breaks) is rock-solid so the PMS vendor isn't your first call for everything.

What does managed IT cost for a Puyallup small business?

Two pricing tracks. For 1–10 device shops, our flat-rate Small Business plans run $99/month (Watch, up to 3 devices), $199/month (Shield, up to 7, includes Huntress 24/7 SOC), or $349/month (Fortress, up to 10, full security stack). For 5+ user organizations — most dental, medical, or professional-services practices — per-user plans start at $99/user/month for Co-Managed and $149/user/month for Managed Pro. Full pricing here. Onboarding is included; no setup fees.

Ready to lock in your Puyallup practice?

Free 30-minute assessment. We'll document your environment and tell you honestly whether we can improve on what you have.

Get the free assessment