What we do

Everything your business runs on. Done right.

Six services, one partner, predictable monthly cost. Pick what you need — most clients start with managed IT and add the rest as they grow.

Managed IT Services

Plan it, monitor it, patch it, support it. Predictable monthly cost — your team just opens tickets and gets answers.

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Cybersecurity

Microsoft Defender hardened to CIS, Huntress 24/7 SOC, MFA enforcement, and a security baseline applied to every endpoint we manage.

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Backup & Recovery

Three-tier backup: on-prem, off-site, immutable cloud copy. Tested restores quarterly so the moment of need is never the first time the chain runs end-to-end.

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Cloud & Infrastructure

Hybrid done right. Microsoft 365, AWS, on-prem Proxmox, and the right amount of each for what your business actually does.

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Web Design & Hosting

Fast, modern websites that load in under a second and convert visitors. Hosted on the same infrastructure we run ourselves.

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AI Solutions

Custom AI chatbots, workflow automation, and the in-house agents we use to run our own operation — productized for yours.

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What you get with every plan

The work behind "it just works".

Under-30-minute response

Phone, email, or portal — a real person picks up. No phone tree, no offshore queue, no scripts.

Proactive monitoring

We see most problems before you do. Backups verified, patches applied, certificates renewed automatically.

Security baseline

Microsoft Defender CIS-hardened, Huntress 24/7 SOC, MFA enforced, and ASR rules on every device we manage.

Documented every step

Your environment, your runbook. We write it down so you can read it — and so the next tech can pick up cold.

Predictable billing

Flat monthly rate per user or endpoint. No surprise after-hours invoices, no "scope creep" on tickets.

30-day exit, anytime

Month-to-month contracts. If we're not earning your business, you're not stuck with us. Most stay anyway.

Service areas

Pierce & King County, with same-day on-site coverage from our home base.

We're headquartered in Orting, WA. Each city below has its own page with the local angle, the typical client mix, and how fast we can be on-site.

Managed IT in Orting

Our home base. OBA member, founder lives in town, same-day on-site standard. No offshore queue, no national-MSP feel.

See the Orting page →

Managed IT in Puyallup

South Hill dental, family medicine, and professional services. HIPAA-aware security baseline, ~20-minute drive from base.

See the Puyallup page →

Managed IT in Tacoma

10–50 user professional services, logistics, and Port-of-Tacoma-adjacent SMBs. Multi-site network design, Co-Managed friendly.

See the Tacoma page →

Also serving Auburn, Sumner, Bonney Lake, Kent, Renton, Federal Way, Lakewood, University Place, Seattle & Bellevue. Remote support reaches anywhere.

Want a service you don't see here?

Just ask. Most of our work started as a one-off project for a client who needed something specific.

Tell us what you need